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PRIVACY POLICY

Privacy Policy

Last Updated: 3 August 2026

Cabin Chat ("the Service," "we," "our," or "us") recognizes the importance of protecting your personal information. We are committed to handling your personal data responsibly and in accordance with applicable privacy laws.

  1. 1. Information We Collect

    We may collect personal information through the following methods:

    • Contact forms
    • Lesson and counseling bookings
    • Account registration
    • Newsletter subscriptions
    • Payment processing
    • Other information you voluntarily provide

    The information we collect may include:

    • Name
    • Email address
    • Preferred airline(s) and application status
    • Inquiry or consultation details
    • Payment information (Please note that credit card information is processed securely by our payment provider and is not stored by Cabin Chat.)
  2. 2. How We Use Your Information

    We use your personal information for the following purposes:

    • To provide and operate our services
    • To deliver lessons and counseling sessions
    • To respond to inquiries
    • To verify your identity when necessary
    • To improve our services and user experience
    • To send important updates and information about our services
    • To prevent fraudulent or unauthorized use
    • To comply with legal obligations
  3. 3. Protection of Personal Information

    We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

  4. 4. Sharing of Personal Information

    We do not sell or disclose your personal information to third parties without your consent, except where required by law or when otherwise legally permitted.

  5. 5. Third-Party Services

    To provide and improve our services, we may use third-party service providers, including:

    • Stripe (Payment Processing)
    • Google Analytics (Website Analytics)
    • Google Calendar
    • Zoom
    • LINE
    • Instagram
    • YouTube

    These third-party services handle information in accordance with their own privacy policies.

  6. 6. Cookies

    Our website may use cookies to enhance your browsing experience and analyze website traffic.

    You can disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

  7. 7. Access, Correction, and Deletion of Personal Information

    You may request access to, correction of, or deletion of your personal information at any time by contacting us through our contact form.

    We will respond to such requests in accordance with applicable laws after verifying your identity.

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